Last updated: November 3, 2022
Your privacy and the privacy of your customers are critically important to us. At fullcast.io (“fullcast.io”, “we”, “us”, or “our”), we have a few fundamental principles:
1. We don’t and won’t ask you for personally identifying information unless we truly need it. To make this Privacy Notice easier to read, www.fullcast.io, and our products and services are collectively called the “Services" throughout this policy.
2. We don’t share your personally identifying information, or data collected by our clients, with anyone, except as needed, to provide product support, to comply with the law, or to protect our rights.
3. This Service does not require you to enter any information to view the website or the products and services, however, in order to access or otherwise utilize the services or view additional offerings (i.e. white papers, videos, etc.), you will be asked to either provide your email address and/or create an account. This information shall be governed by this Notice.
Please note, that this Privacy Notice does not apply to the privacy practices of third parties whose links may appear on or through the Services. We are not responsible for the content or privacy practices of third parties or other users. We recommend that you exercise caution before you voluntarily disclose personally identifiable information to other users, on publicly accessible or displayable parts of the Service, or through third-party links on third-party websites or platforms.
The California Consumer Privacy Act (CCPA) and some other state laws provide you with fundamental rights. Due to our commitment to privacy, we have extended those data subject rights to persons in all jurisdictions.
1) Right to be forgotten (“Right to Erasure”)
This right provides you with the ability to ask for the deletion of your data. This will generally apply to situations where a customer relationship has ended. It is important to note that this is not an absolute right and depends on our retention schedule and retention period in line with other applicable laws.
2) Right to know how we are processing your information (“Right to Information”)
This right provides that you may ask us for information about what personal data is being processed and the rationale for such processing. For example, you may ask for the list of processors with whom we share your personal data.
3) Right to view the information we have collected about you (“Right to Access”)
This right provides you with the ability to get access to your personal data that is being processed. This request provides you with the right to see or view your own personal data, as well as to request copies of the personal data.
4) Right to rectification
This right provides you with the ability to ask for modifications to your personal data in case you believe that this personal data is not up to date or not accurate.
5) Right to withdraw consent
This right provides you with the ability to withdraw a previously given consent for processing of your personal data for a purpose.
6) Right to object to processing your information (“Right to object”)
This right allows you to object to certain types of data processing. These are:
a. Direct marketing
b. The processing of personal data for statistical purposes related to historical or scientific research
c. The processing of data for tasks in the public interest
d. The exercising of official authority invested in you
e. Objections to data processing in yours or a third party’s legitimate interest
f. Objections to data processing based on your own beliefs and situations
7) Right to data portability
This right provides you with the ability to ask for transfer of your personal data. As part of such a request, you may ask for your personal data to be provided back to you in a machine-readable electronic format or, if technically feasible, transferred to another service provider.
8) Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right, at any time, to direct us (as a business that collects sensitive personal information about you) to limit our use of your sensitive personal information to that use which is necessary to perform the services expected.
If you would like to exercise any of the above rights, please contact our support team at privacy@fullcast.io.
We do not and will not send spam, sell or rent your email address or any provided social media account information to third parties, except as described in “Marketing” below. We do not disclose, sell, share, trade or give away a user’s personal information to third parties except we do provide limited information to our subprocessors under an agreement in order to make our services available to you. Further, we mayemail users directly for troubleshooting, product updates, or other reasonsrelated to your use of our product or services.
We may contact you with marketing and promotional information (in accordance with your selected marketing preferences) about products and services that we offer and to send you information regarding us. You can select unsubscribe from any of our email marketing communications or write to us at privacy@fullcast.io and we will update your information.
Like most website operators and SaaS providers, our servers automatically collect certain types of non-personally identifying, technical information, such as the browser type, language preference, referring site, and the date and time of each visitor request. This includes information such as:
- What website you came from to get here;
- What portions of our website you access;
- How long you stay for; and
- What kind of device you’re using
We use this information to better understand how our visitors use our website and to maintain Services.
We collect personal data. If you fill out a form with your name and email address, we do link the IP address and device information to you. Additionally, we collect IP address and convert it to location for (1) security monitoring (2) supporting some features, such as IP whitelisting, country level location whitelisting, and (3) Delivering location-based help and website details.
When you use our services or products, we may automatically collect certain information from your device, its software, and your activity using our services or products. This may include information you search for on our website, locale preferences, identification numbers associated with your devices, your mobile carrier, date and time stamps associated with transactions, metadata, your Internet Service Provider, files viewed on our site, operating system, and clickstream data.
In addition to the other uses described in this policy, you agree that we may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable anonymized method. This aggregated data may be used internally to improve services or without limitation, to develop, analyze, combine, or publish the aggregated data for commercial purposes.
Your use of certain of the services may result in the assignment and storage of session cookies by fullcast.io and analytics tools to recognize your access privileges and generally track user preferences. A cookie is a text file that is placed on the hard disk of your computer or mobile device by a server. Session cookies expire when you end your session and close your browser interface. Cookies cannot be used to run programs or deliver viruses to your computer or mobile device. Cookies are uniquely assigned to you and can only be read by a server in the domain that issued the cookie to you. Visitors who do not wish to have cookies placed on their computers or mobile devices should deny Cookies by configuring their respective browsers to do so. If Cookies are denied, certain features of our services may not function properly.
Our website includes social media features, such as the Facebook like button and widgets, such as the “Share This” button for Twitter and LinkedIn. These features may collect your IP address and the page you are visiting on our site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
If you have an account with us for access and use of our services, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with fullcast.io and our services. We primarily use our various product blogs and support documentation to communicate this type of information, so we expect to keep this type of email to a minimum.
fullcast.io uses various third-party services to create the best experience for users and for improving existing products and services. Third party services use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. Here is a complete up to date list of the third party services we use to deliver our Services. In all instances, fullcast.io manages the transfer of data to the third-party services by transferring limited personal information required to provide the service in encrypted formats.
If you send us a request (via a support email or one of our feedback channels), We reserve the right to publish it (in an aggregated form) in order to help us clarify or respond to your request or to help us support other users.
We may provide technical support to service your account(s) with us. In order to do so, we may use certain personally identifying information, with your consent, to access your account for the purpose of troubleshooting, running tests, and/or otherwise providing support. In providing technical support to you, we may potentially see other personally identifying information viewable on your account pages. As with all other information, we promise to hold any information we encounter in the process of providing support to industry-standard security and data protection standards.
To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, we have put in place appropriate physical, technical, and administrative procedures to protect the personal information data you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the internet is not 100% secure and as new technology evolves and emerges, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information.
We encourage you to help us by also taking precautions to protect your personal data when you use the services. Change your account password often, using a combination of letters, numbers, and characters, and make sure you use a secure connection. We also recommend enabling two-factor authentication for signing in to your account.
fullcast.io will retain your personal information for as long as your email or account with us remains active and up to 35 days after the termination of the commercial relationship with us, or needed for the purposes described above and/or as required by law. A user may request access to certain data about themselves by emailing privacy@fullcast.io.
We do not promote or offer the Services for use by any one under the age of 18 (“minors”). fullcast.io does not knowingly solicit or collect personal information from minors, and we will not knowingly link to any third-party website or platform or host any customer sites that solicit or collect personal information from minors. If you believe that a minor has disclosed personal information to us or that we have linked to such a third-party or user website or platform, please contact us at privacy@fullcast.io.
If you are visiting this website and/or accessing the Services from outside the United States, please be aware that you are sending information (including Personal Information) to the United States where fullcast.io servers are located. This information may be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how its stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence, however, our collection, storage and use of your personal information will at all times be governed by this Privacy Notice.
If the ownership of fullcast.io substantially changes, such that all of its assets were acquired, or merged into another entity, or in the unlikely event that fullcast.io enters bankruptcy, you understand that any stored personally identifying, and non-personally identifying information and data will likely be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer or merging entity of fullcast.io may continue to use your personal information as set forth in this policy.
We may update this Privacy Notice to reflect changes to our information practices. If we make any change in how we use your personal data we will notify you by email (specified upon registration), or we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact fullcast.io
If you have any questions or suggestions regarding fullcast’s privacy policy, please contact fullcast.io via email at privacy@fullcast.io.
Contact appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you have the right to contact a regulatory body or data protection authority in relation to your complaint.
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