Fullcast's territory-based routing software automatically routes leads, accounts, cases (and more) in alignment with your GTM PlanBook a Demo
Quote with Link to Case Study
“What I really like about Fullcast is the ease of use and the simplicity of the platform, and the fact that it is integrated fully with Salesforce. We decided to use Fullcast for the full go-to-market process in terms of not just account assignments, not just the territory mapping, etc, but also the routing piece. It truly made my life easier and my team's life easier.
Former VP Global Revenue Operations and Enablement at Degreed
Bringing territories and routing into a single platform means your entire GTM plan always stays in sync and sales and marketing stay coordinated. You also spend less time and money configuring and managing point tools, and more on strategy.
Create routing policies based on a number of different attributes (including territory, skills, role, logged-in status, and more), or assign leads on a round robin basis.
Set and track SLAs to ensure that leads, opportunities, and accounts are addressed immediately, driving a superior prospect and customer experience.
Lead Routing gets all the attention. But if you really want to focus on a customer retention strategy, Account Routing is an excellent tool.
Build lead routing processes to align with your GTM plan and provide a seamless customer experience across the entire GTM lifecycle.
Lead routing is all about providing a great customer experience. Follow these tips to get any object to the right person at the right time.